Which Type of Communicator Are You?

Posted by Christine Ziebell on 2/7/2017 6:18:31 PM

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Which Type of Communicator Are You?

When you're working on a team, nothing is quite as important as understanding how to convey your message (and hear everyone else's.) Unfortunately, not everyone communicates the same way, and there are hurdles to overcome when dealing with different types of communicators. Why is it important to understand what kind of communicators are on your team? Simply put, because it affects the bottom line. A Towers Watson report from 2014 reported that organizations with effective communication and change management are 3.5 times more likely to outperform their peers. (Big surprise.)

Most teams with communication woes are dealing with one or more of the following personas:

The Recluse

This communicator doesn't answer emails, lets every call roll to voicemail, and typically has some sort of work-related crisis to justify his or her absence from meetings and group functions. The recluse can typically cause frustration to team members and managers, and he or she often hoards vital knowledge that helps keep your company running smoothly.

The Chatterbox

Long on words, short on clarity, the chatterbox is often perceived as wasting everyone's time, taking too long to get to the point (if at all). The chatterbox is often blissfully unaware of any communication issues and simply sees himself or herself as a bubbly persona.

The Self-interrupter

The self-interrupter has trouble completing a single sentence without interrupting him or herself to blurt out a new thought. When given the floor, it’s typically hard for others to follow the self-interrupter’s trail of thought. It can also be difficult for a self-interrupter to write a logically organized email or report.

Tweetie Bird

There is such a thing as being too brief. Tweetie Bird limits virtually all communication to 140 characters. There are probably going to be a few hashtags and emojis thrown in, too, as well as some cringe worthy non-standard spelling and acronyms  that most of the team won’t be familiar with.

The Professor

This gentleman (or gentlewoman) has a tendency to be an expert on everything, and may have trouble taking into account (or listening to) the opinions of any other team members. The professor is typically wordy and eloquent, and perhaps overly analytical. In extreme cases, the professor may include footnotes and obscure quotes in Latin or Greek in his or her emails.

Do you recognize some of your team members, or even yourself, in these descriptions? Then it’s time to take action.

The Towers Watson report mentioned earlier highlighted the value of good enterprise collaboration tools in fostering excellence in communication and collaboration. This is not surprising, and it’s fair to say that many of the difficulties that can arise with different communicator types working together can be overcome by using the right tools.

Good communication and collaboration should be warm, genuine, clear, and frequent–both in person and electronically. Those interactions need to be true dialog, so listening is just as important as talking. Understanding why someone communicates in a certain way can help team members look past the shortcomings in each other’s output, and focus instead on the substance that everyone brings to the table.

Since Intraboom is simple and easy to use, it creates a natural platform for collaboration and removes barriers of communication between different types of communicator personas. This, in turn, can help increase engagement between team members and ultimately contribute to a great team spirit. 

Category: Teamwork


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